Due to the nature of research chemicals, we cannot accept returns on products once the outer tamper-evident seal has been broken. Unopened, sealed products may be returned within 14 days of delivery for a refund minus shipping.
If your order arrives damaged or you receive an incorrect item, contact us within 72 hours of delivery with photos. We will ship a replacement or issue a full refund at our discretion.
Approved refunds are issued to the original payment method within 5–10 business days.
Opened products, custom orders, and shipping fees are non-refundable except where required by law.
To initiate a return: support@mcglowlabs.com
